Accessibility Options

Effective communication with Webster Bank

Webster Bank provides effective communication to our customers, and their companions, with disabilities in accordance with The Americans with Disabilities Act (ADA) and applicable state and local laws. Below are some of the ways we communicate and provide customer service with persons with disabilities; including the following:

  • Call our Customer Care Center to leverage your Video Relay Service (VRS) - 24 hours a day, 7 days a week at 1-800-325-2424
  • Correspond using our Telecommunications Device for the Deaf (TDD) line - 24 hours a day, 7 days a week at 1-800-929-9871
  • Send us an email anytime using our secured message center on
  • Use our live chat feature on; when available - 24 hours a day, 7 days a week