Fraud Services

Protect the integrity of both your checking accounts and your organization with Webster’s comprehensive Positive Pay fraud prevention services.

Fast Facts

  • Prevent unauthorized debits
  • Restrict account access
  • Avoid account closure

Positive Pay is our highly effective fraud control system. It prevents fraud before it happens, by letting you view potentially fraudulent activity on your account via Webster Web-Link®consolidated Fraud Control Center for Positive Pay. Your commercial checking accounts are protected, and it saves your organization the inconvenience and costs of potential check and ACH fraud.

Check Positive Pay

Your file of issued checks is sent to Webster and compared—by serial number and amount—against checks presented for payment against your account through the standard clearing process and at Webster’s teller line.

You can view potentially fraudulent items being presented against your checking account immediately via Web-Link®

Need help to create your Check Positive Pay issue file in the required format? Through a special arrangement with Treasury Software, Webster customers can take advantage of discounted pricing on time saving software. Learn More

Payee Name Positive Pay

The payee name on in-clearing checks is compared against those on your file of issued checks, and any discrepancies will be reported to you—with images—online via Webster Web-Link®

Teller Positive Pay

This service offers an additional layer of fraud protection at all points of check presentment including checks presented at Webster branches.

ACH Positive Pay and Debit Block

These services protect your account from unauthorized or potentially fraudulent ACH debit entries, and are used in conjunction with Check Positive Pay. With ACH Positive Pay, you can restrict access to your commercial accounts.

Reverse Positive Pay

You can review and decision all paid checks, or set a threshold to limit the amount on items that you review. You can return items via Web-Link (unless cashed at Banking Center)

Additional Security

Web-Link Dual Control

Web-Link’s security features include Dual Control administrative authority that allows your organization to designate roles and responsibilities that can crosscheck activity and help you meet the requirements for SOX compliance. Example, 1 person initiates a wire or ACH and another person approves it.

We also provide required security software for devices that access Web-Link, including mobile. It complements most antivirus software solutions that you should have running on all devices.

IBM Security Trusteer Rapport

  • Works alongside your existing anti-virus software so your system is able to stop a greater number of threats
  • Helps prevent financial malware and fraudulent websites from stealing your Online ID, Password and other sensitive information and keeps financial malware from tampering with your transaction while using our site
  • Blocks malicious financial malware that your anti-virus software may not detect, remove or defend against
  • Warns you if you accidently visit a fake website that looks like Webster Bank